URL: /baas/corex/white-labeling/templates

---
title: "Templates"
description: "Customize email and notification templates"
---

# Communication Templates

Brand all customer communications with your visual identity and voice.

## Email Templates

Customizable email types:

| Category | Templates |
|----------|-----------|
| **Onboarding** | Welcome, verification, activation |
| **Transactions** | Confirmation, receipt, failed |
| **Security** | Password reset, 2FA, login alert |
| **Statements** | Monthly, annual, custom |
| **Marketing** | Promotions (if enabled) |

## Email Elements

- Header with your logo
- Brand colors
- Custom footer
- Contact information
- Social media links

## SMS Templates

- OTP verification
- Transaction alerts
- Security notifications
- Payment reminders

## Push Notifications

Mobile app notifications with:

- Your app icon
- Custom sounds (optional)
- Deep links to app sections

## PDF Reports

Branded documents:

- Account statements
- Transaction receipts
- Tax documents
- Compliance reports

## Content Guidelines

- Use your brand voice
- Customize terminology
- Localize for markets
- Maintain compliance